Advancing Private Sector Critical Infrastructure Resilience through a

Collaborative Network of Corporate Operations

Prior to and during the global pandemic, INTERCEP engaged a wide variety of major corporations across multiple industries to develop an ongoing network that established a prototype for real-time (24/7/365) collaboration on shared risks. Multiple disciplines across the corporations were welcomed including:

• Operational Risk & Resilience

• Physical and Cyber Security

• Crisis Management

• Continuity

• Health & Safety

Mission: The Security Operations Collaboration Network (SOC-NET) enabled multinational corporations to:

• Share Operational Intelligence - real time sharing / fusing information from external & member sources

  • What is happening or going to happen around us?

• Continually Benchmark with peer organizations on current policies and planned actions to inform urgent decisions

  • What are we doing or planning to do about it?

• Share of Cutting Edge Practices & Lessons Learned from leading corporations to assure world class operations

  • What’s working / not working?

• Coordinate Joint Activities & Leverage Resources based on collective expertise, capabilities and resources

  • How can we solve shared challenges?

 Key Elements of the Network:

• Moving beyond Personal Connections to Real Time Company-to-Company Connectivity to assure 24/7/365 fusion of corporate intelligence and cooperation.

• Creating a Network of Networks with Collaborative Approach to Shared Challenges: SOC-NET built a “network of networks” acknowledging and engaging the many valuable efforts on a local, regional, national and industry level.

• Confidentiality in a Trusted & Vetted Community: Given the sensitive nature of information that may be shared, SOC-NET meetings, communications, and activities follow the Chatham House Rule whereby all organizations are welcomed to take away insights from the interchange with others but there is to be no attribution to individuals or organizations without explicit permission.

• Dedicated Support Staff to Assure Ongoing Impact: NYU INTERCEP leverages its 18+ years of experience in collaborating with corporations and government on operational risks to host, coordinate and support the Network. As a not-for-profit organization with global operations, INTERCEP uses its ‘neutral ground’ status to convene diverse parties and its proactive support capacity to advance collaborative action on shared challenges.

Membership Activities:

• Real Time Member-to-Member Intelligence Requests & Best Practice Discussions

• In-Person Member Meetings focused on member interaction, topical discussions and expert briefings

• Member Discussion Web Forums / "Radar Checks" on key challenges and best practices

• Interactive Threat Briefings on targeted threats by international experts with member Q&A

• Incident Conference Calls / Online Meetings convened with members around urgent needs

• Curated Organizational Contact List for immediate connection to network members with emails and telephone numbers for key staff

• Weekly Updates with summaries of best practice exchanges and additional information

• Informal Gatherings among members for relationship building

• Best Practice Summaries & Lessons Learned Reporting anonymized from member exchanges

• Web-based Resource Hub (password access only) for easy access to member contact information as well as reports, summaries, surveys and references

• Technology and Vendor Information Exchange providing a database of who uses what technology / vendors and their experience for due diligence efforts.